A useful feature is available to classify topics. Classes are not the default topic status automatically provided by Groups Forums.

Administrators can manage topic Classes. To create a new Class go to Topics > Classes.

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In the above example 3 classes are added: To do, Doing and Done. These are helpful labels for a support working system.

Moderators and Assignees can use the defined classes.

Topic Moderators are allowed to create and use topic classes:

  • edit_topic_classes
  • assign_topic_classes

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Topic Assignees are allowed to use topic classes:

  • assign_topic_classes

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